User Agreement

1. General Provisions

1.1. This User Agreement sets forth the terms and conditions governing the provision of electronic currency exchange services by the Service.

1.2. The Service refers to an online platform available on the Internet and intended for exchanging electronic funds.

1.3. A User (Client) is an individual who intends to use the services of the Service.

1.4. The Service and the User are hereinafter collectively referred to as the “Parties”.

1.5. This Agreement constitutes a public offer and is deemed accepted by the User at the moment an exchange request is submitted via the Service’s website.

2. Services of the Service

2.1. The Service provides electronic currency exchange services, including cryptocurrencies such as Bitcoin, Ethereum, and others listed on the Service’s website.

2.2. The Service does not conduct banking activities and does not provide interbank transfer services.

2.3. To complete an exchange operation, the User must transfer digital assets from their own electronic wallet.

3. Subject of the Agreement

3.1. The Service undertakes to provide the User with the services specified in Section 2 of this Agreement, provided that the User complies with all terms and conditions herein.
The procedure for providing services is governed by the exchange rules set forth in Section 5 of this Agreement.

3.2. The User undertakes to pay for the Service’s services in accordance with the terms of this Agreement.

4. Rights and Obligations of the Parties

4.1. The Service undertakes to:

4.1.1. Perform the exchange of electronic funds in accordance with the terms of this Agreement.
4.1.2. Provide informational and technical support to Users within the scope of the services offered.

4.2. The User undertakes to:

4.2.1. Provide accurate and valid information required to carry out the exchange operation.

5. Electronic Currency Exchange Rules

5.1. The exchange process begins after the actual receipt of funds from the User and is completed within up to 120 minutes.

5.1.1. If the funds are not received within the specified time, the exchange request is automatically canceled.

5.2. The exchange is considered completed once the funds have been sent to the details specified by the User.

5.3. Cancellation of the exchange after it has begun is not possible.

5.4. When the User receives Bitcoin cryptocurrency, transaction confirmation time depends on the load of the Bitcoin network and may range from 15 minutes to several hours.
The Service is not responsible for transaction processing speed within the Bitcoin network.

5.5. By confirming acceptance of the exchange rules, the User agrees to all terms and conditions of this Agreement.

6. Liability of the Parties

6.1. The Service is not liable for losses resulting from improper use of the Service by the User or for errors made when submitting an exchange request.
In the event funds are sent to incorrect details, the transaction cannot be refunded or reversed.

6.2. The Service administration reserves the right to amend this Agreement unilaterally.
Any changes take effect upon publication on the Service’s website.

7. Final Provisions

7.1. This Agreement is valid indefinitely from the moment it is accepted by the User.

7.2. Use of the Service constitutes full and unconditional acceptance of all terms of this Agreement.